Crewing Support Administrator

Job Description

Zenon Aviation Recruitment are currently search for a Support Administrator to join an established airline to be responsible for executing the day-to-day processes within their training department.


The key responsibilities of this role include:
• Flight Training curriculum monitoring, to ensure revision status is accurately executed
• Maintain accurate, up-to-date Flight Instructor electronic and paper records accurately
• Liaise with contract Flight Instructors and demonstrate excellent customer relationship skills
• Prepare all student training files and training material prior to course commencement
• Maintain electronic and paper records for all students undergoing Flight Training courses
• Administer Course Completion, Certification and archiving process
• Reconcile Contract Instructor invoices and provide timely summaries and accruals to Head of Training
• Checking student pre-requisites before course commencement
• Liaise with vendors for supply of training materials
• Be proficient in raising and processing all purchase orders for the Flight Training department in accordance with Company process
• Liaise with the Scheduling team to assign appropriate Instructors to each course detail and to work through potential Instructor resource conflicts
• Maintain adequate stocks of training materials including manuals


Successful applicants will have the following skills:
• Excellent customer relationship skills in order to build a rapport with Flight Instructors
• Identify problems and implement solutions within scope set by Head of Training
• Able to work effectively in a team environment, sharing information and making suggestions
• Organisation of work – plan, prioritize, complete efficiently and cost effectively; manage multiple tasks simultaneously while achieving expected amount and quality of work
• Ability to multi task to meet tight deadlines

You must be fluent in English and be able to communicate clearly and accurately. Aviation experience would be advantageous, as would a minimum of 1 year Scheduling experience is desirable. Experience in a Customer Service role, ideally in Aviation, would also be advantageous.

This is a 6 month fixed term contract, working Monday to Friday, 9am to 5.30pm.

They are offering an excellent salary and benefits package.

To apply for this position please send your CV to graham.merriman@zenon.aero

All applications will be dealt with in confidence.

Zenon Recruitment Ltd is acting as an Employment Business in relation to this vacancy.