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Pre-Operations Duty Manager

Salary: Competitive


Date Posted:

Job Type:

Job Ref:

London Heathrow

01 November 2022



Job Description
Zenon are delighted to be recruiting on behalf of an Air Cargo Operator based in the London Heathrow area for a Ground Operations Manager on a permanent basis.

The successful candidate will be responsible for the Pre-Operations function in relation primarily to crew planning, being the liaison between the rostering function and the requirements of the business in regards to crew training, hotels and travel, roster quality and maintenance up to handover to day-to-day crewing within the operations window. Aviation sector experience would be a distinct advantage for the successful candidate.

Successful candidates will be responsible for:

• Supporting on-time performance, operational delivery and efficiency following the values and culture of the operator
• Optimising crew training plan to balance operational resilience and timely delivery of qualified crew.
• Ensuring that crew resources are managed in the most efficient and cost-effective way, in compliance with documented statutory and regulatory requirements
• Managing third party suppliers and internal stakeholders to produce the monthly crew roster and its integration to the day of operation.
• Monitor all flight set ups to make sure compliant with all flight time limitations as set out in OMA chapter 7 and investigate occurrences of regulatory extension or breach.
• Managing fatigue reports and providing analysis to improve roster quality and lifestyle enhancement through continuous improvement.
• Monitoring and planning of crew qualification expiries and required interventions.
• Manage Crew travel, hotel, and transport requirements via third party travel supplier.
• Supporting the Operations Duty Managers on a day-to-day basis and covering where required.
• Excellent communications with all external and internal stakeholders connected to our operations to ensure effective operational delivery
• Responsible for ensuring they maintain a knowledge of company operations, documentation, regulating authority requirements, relevant systems, and procedures
• Actively support and deliver a safety culture and raise safety issues where and when required
• Act as ‘stand in’ Operations Duty Manager when required

Minimum Skills and Experience:

• Excellent and a very comprehensive knowledge of applicable regulations with respect to Flight Time Limitations and Fatigue Risk Management
• Previous experience with a good knowledge and familiarity with aviation management systems
• Must have had at least three years relevant work experience
• Previous experience of Day-to-Day Crewing, Pre-ops or Rostering functions
• Has a proven ability to plan and organise often in a fast moving ever changing operational environment, with a keen eye for detail and acuity for problem solving
• Excellent interpersonal and all-round communication skills with the ability to problem solve under pressure
• Excellent team and customer focus skills
• Knowledge of the LEON flight software system preferable
• Experience in using the PPS flight planning system preferable

Why Choose Zenon Aviation?

In the ever changing and dynamic marketplace, Zenon Aviation knows that the support and care we provide to candidates is vital in assisting you in achieving your career aspirations.

Our team of dedicated consultants will deal with your application efficiently and more importantly confidentially, providing a professional and reliable service.

If the above opportunity is of interest to you, please forward your CV to our Recruitment Director in confidence.

All applications will be handled in the strictest confidence and unless you hear from us within 5 days of your application, please assume that you have been unsuccessful on this occasion.

Zenon Recruitment Ltd is acting as an Employment Business in relation to this vacancy.